MyFolder (Web Folders)

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Dean Hayes/FACSTAFF/UNO/UNEBR
08/14/2003 01:43 PM

Subject:	MyFolder (Web Folders)
Category:	MyFolder

Originator	Reviewers	Review Options
Dean Hayes/FACSTAFF/UNO/UNEBR		Type of review: One reviewer at a time
		Time Limit Options: No time limit for each review
	Notify originator after: final reviewer

Getting Started

myFolder provides every student, faculty and staff member with 500MB of web-based storage space for folders and files. This space allows them to store various documents in a secure, backed-up storage location accessible from their home computer, on campus, or anywhere else they are able to connect to the Internet. It is an excellent alternative to floppy and zip disks. The FAQs and information documents linked below can answer such questions as how much space is alloted, how to access the folder, and how data is stored and backed up. Please direct questions to ITS Customer Services at 554-4357 or unohelpdesk@mail.unomaha.edu.

System Requirements

myFolder is accessed by surfing to http://myfolder.unomaha.edu. Use your UNO NetID login name and password to enter. Your computer must meet the following system requirements in order for this service to work properly:

PC: Microsoft Windows 2000 or XP with IE5.5 or higher. No Java or cookie requirements. Minimum screen resolution 640x480. You will not be able to access your myFolder with browsers such as Mozilla, Netscape, Opera, etc. IF YOU USE AOL AS YOUR ISP, we recommend that you connect first, then switch to the Internet Explorer browser that's part of Windows to ensure a quality session.

Use the following link to check your computer's browser information: http://myfolder.unomaha.edu/bd.asp

Mac: OS/X users can attach via the operating system tools; OS/9 users can attach via FREE 3rd party tools. See the FAQ below concerning Mac connection for more information.

Known Issues

As of publication of this documentation (subject to change), the following are known issues when using myFolder:

1. Documents cannot be created and saved directly to your myFolder. They must be created, saved elsewhere (computer desktop), then "dragged", or copied/pasted, into your myFolder. It is not a problem to edit documents that you have already placed in your myFolder.

2. We have noted situations where using the pound sign (#) in a file name will not allow the file to be transferred into or out of the myFolder. Apparently this is caused by some cases of the Windows XP operating system being updated from the original installation. It is a rarity but does happen. The solution is painful - reinstall the operating system. The obvious workaround is much easier - rename the file (preferably without any symbols) before copying it into the myFolder.

3. Microsoft Access databases must be created and saved before they can be relocated to your myFolder. Further, to work on the database later, it must first be moved out of your myFolder. ActiveX controls and HTML will not allow direct access to the database within your myFolder.

4. Macintosh users with OS9 (and below) will need to use the Goliath software to move files in and out of their myFolder.

5. Macintosh users with OS X (all versions) cannot use Internet Explorer to connect to their myFolder.

Click on the address below for a text-based explanation on connecting:
http://UNOMAIL2.UNOMAHA.EDU/86256A680059F681/BF25AB0F47BA5DD785256499006B15A4/65DC212F6B4A3F6386256D9700495CF7
Open this document for pictoral-based instructions on connecting:

6. Linux users:

Linux users are advised to use one of the following methods to connect to their myFolder:

In each instance below, replace <unonetid> with your own UNO NetID

A. As a mounted drive volume:

mount -t smbfs //myfolder-fs.unomaha.edu/usr /mnt/point -o username=<unonetid>/UNOMAHA

then cd /mnt/point/<unonetid> and you should be directly into your myFolder

Warning: DO NOT do a directory listing of mnt/point as this will attempt to load all 26000 myFolder users' directory pointers
Warning: if you use myFolder as a mounted drive volume, your information is not encrypted over the network when accessed in this fashion.

B. As a FTP-like interface:

install SLIDE, a java-based webdav client - see http://jakarta.apache.org/slide/webdav-client.html

C. As a Web browser interface:

Using the K Desktop Environment (version 3.2) and Konqueror, a file and web browser

webdavs://myfolder.unomaha.edu/usr/<unonetid>

Usage Notes:

The most feature-rich and IE-compatible method is to use Konqueror under KDE 3.2 -- it supports drag & drop, SSL encryption and functions mostly like Webfolders under Microsoft IE. You can, however, use previous versions of KDE/Konqueror, but it occasionally will have some "quirks", like directories that appear as file icons. You can also gain read-only access to your myFolder from any browser by referencing https://myfolder.unomaha.edu/usr/<unonetid>.

How To

So, how do you actually use your myFolder. Using one of the browsers noted above, type http://myfolder.unomaha.edu in the address bar, then hit "Enter." You should arrive here:

Click on the "Login" button and use your UNO NetId to log in. If you want to just check
your quota or a mybackups (see below), click on the appropriate button.

After entering your NetID, you should arrive at a screen looking something like this:

Click on "Click HERE to open your myFolder" to get to screen similar to this (depending on how you have your folder 'view' settings):

Here's where it becomes more challenging.

Initially, you will have no documents in your myfolder - only a public_html folder. In order to use your myFolder, you create documents in a software program such as Microsoft Word, Excel, Powerpoint, etc., then save those documents to a specific location. We HIGHLY RECOMMEND you first save those documents to your computer desktop. Once they have been saved on the computer desktop, you can put them into your myFolder by one of two methods: 1) "Copy" and "Paste" it in, or, 2) "drag and drop" it in. Either method accomplishes the same thing - putting the recently produced document into your myFolder web storage area where you will have access to it from any Internet-capable computer.

Once you have the documents placed in your myFolder, merely close the browser window to navigate away from that area.

OK, so now you have documents stored in a web-based storage area. To work on them in the future, navigate to your myFolder using the instructions above. Double-click on the document you wish to modify, and it should open up in the program that was initially used to create it. PLEASE NOTE: If you create a document in one of the computer labs on campus, then wish to modify it at home, you MUST have the software program originally used installed on your home computer.

That's it............pretty simple! Think of your myFolder as just another "drive", like your floppy disk or your hard drive, and if you have any questions, please contact ITS Customer Services at 554-4357 or unohelpdesk@mail.unomaha.edu.

myBackups

ow To

Files that you create and store in your "myFolder" are automatically backed up and saved daily at 11:30 PM. If you should delete or otherwise lose a file from your “myFolder”, you can rescue it for one calendar week. After that time the backup copy will be overwritten by a new backup. The files in the backup folder are "read-only"; you cannot change them.

NOTE: If you create a file AND delete it within the same backup cycle (11:30 PM - 11:30 PM), that file will not be backed up and will be unrecoverable.

To access one of the backed-up files, log in to myBackups in the myFolder area. Click on the day/date of when you created the file. Change the folder “view” look so you can see all the details of the enclosed files:

This will allow you to see the “modified” date for each one and ensure you select the correct one:

To work with one of the files, select it and then copy and paste, or drag and drop it to your computer desktop. After you have completed working on the file, save it back to the computer desktop, then copy/paste or drag/drop it back into your “myFolder”.

Instructions on Mapping a Drive Letter to Your myFolder Directory

NOTE: Windows XP SP2 imposes some limitations on WebDAV traffic, especially as it applies to mapping a drive letter to your myFolder home directory.

The article liked to here provides a way to allow SP2 machines to, once again, use the drive letter mapping technique to connect to your myFolder home directory.

http://support.microsoft.com/default.aspx?scid=kb;[LN];841215

Requirements:
Windows XP Professional or Home versions - this works ONLY on Windows XP
The WebClient service must be running to use this functionality.

Procedures: - Verify that WebClient service is running
1. Right-click 'My Computer' and click 'Manage'
2. Click the '+' sign next to 'Services and Applications.'
3. Click 'Services' - note list of services in right pane.
4. Scroll list of services until you see 'WebClient.' The Status column for WebClient should read 'Started' - if not, right-click 'WebClient' and click 'Start.'

Procedures: - Map a drive letter to your myFolder home directory
1. Click 'Start', then 'Run', and type 'cmd' in the Open field - a black Command Prompt window opens.
2. Type the following: net^use^drv_letter:^http://myfolder.unomaha.edu/usr/UNONetID
where: ^'s indicate spaces
drv_letter indicates the desired drive letter - must be a drive letter that isn't being used on the system
UNONetID indicates your UNO NetID username
3. You are prompted for the username - type the following: UNOMAHA\UNONetID
where: UNONetID indicates your UNO NetID username
4. You are prompted for a password - type your UNONetID password.
5. If everything worked, you should see the following message: The command completed successfully.
6. Type 'exit' in the Command Prompt window to close it - you may now access the mapped drive letter as if it were a hard disk on the system.

Procedures: - Disconnect a previously-mapped drive letter from your myFolder home directory
1. Click 'Start', then 'Run', and type 'cmd' in the Open field - a black Command Prompt window opens.
2. Type the following: net^use^drv_letter:^/d
where: ^'s indicate spaces
drv_letter indicates the desired drive letter - must be a drive letter that isn't being used on the system
3. If everything worked, you should see the following message: drv_letter: was deleted successfully.
4. Type 'exit' in the Command Prompt window to close it.

Remember, if you're trying this method on a Windows XP system that has been patched to SP2, you'll need to follow the directions in the following Microsoft Knowledgebase article: http://support.microsoft.com/default.aspx?scid=kb;[LN];841215

w To

To Obtain More Help

Contact ITS Customer Services at 554-HELP (4357).

FAQs

What is myFolder?

How much storage space do I have?

How do I access myFolder? (System Requirements)

How can I access myFolder using a Macintosh computer?

How can I access myFolder using Linux?

Why does myFolder work faster on campus then at home or other locations?

How do I set and change my password?

How do I logoff myFolder?

Where can I access myFolder?

Where do I go for more help?

Are my documents safe? Backed up?

Click here for information on Web Browser compatibility.

What is my username for myFolder?

myFolder is a web based storage space for files and folders. myFolder allows students, faculty and staff to store files accessible from their home computers, on campus and anywhere you are able to connect to the web. It is a good alternative to floppy and even zip disks.

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myFolder provides every student, faculty and staff member with 300MB of space.

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myFolder may be accessed by going to https://myfolder.unomaha.edu. Your computer must meet the following system requirements in order for this service to work properly:

PC: Microsoft Windows 2000 or XP with IE5.5 or higher. You will not be able to access your myFolder with browsers such as Mozilla, Netscape, Opera, etc.

Mac: OS/X (can attach via the operating system tools) or OS/9 (can attach via 3rd party FREE tools) See question concerning Macintosh access for further information.

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The username and password for myFolder is your UNO NetID, which is also used for Lotus Notes and Blackboard.

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Because UNO has a very fast network myFolder will work faster on campus than at home or other locations. The speed of moving files depends on what type of internet connection/service you use. When using a dial-up modem, myFolder will be much slower than with a cable modem, dsl connection or satellite connection.

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As a first time user you will need to go to http://myuno.unomaha.edu. You will need to lookup your UNO NetID username by clicking on the provided link (Links box on left side). You will need your SSN and EBruno pin to retreive your username. Now you will be able to set your UNO NetID password.

Go back to the myuno site by closing out of the lookup username page and click on the 'Set UNO NetID Password' link. Supply your Student/Facstaff ID and ebruno pin. For the system select UNO NetID and supply your username which you looked up previously. Then type and retype the password you would like to use. NOTE: The password has to be between 8 and 20 characters long and should contain letters and numbers to enhance the security of your account. You cannot use your SSN!

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To logoff simply close all browser windows that are open.

NOTE: If you do not close all browser windows someone else may gain access to your myFolder account.

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myFolder can be accessed from any computer connected to the Internet as long as it fulfills the system requirements.

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Additional help may be obtained from the

ITS Customer Services Center
EAB 104
(402) 554-HELP
unohelpdesk@mail.unomaha.edu

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If you have a Macintosh running Mac OS X (v. 10.1 or higher), follow these steps to connect to your myFolder file storage area:

� From the Finder, from the Go menu, select “Connect to Server…” .
� In the box that appears, type in the following address:
http://myfolder.unomaha.edu/usr/NetID
(Replace NetID with your unique UNO NetID username)
� Click the Connect button.
� In the box that appears, enter your UNO NetID Username and your UNO NetID Password.
� Click the OK button.

NOTE: we have determined the following MINIMUM specifcations for OS/X machines to use the Go | Connect to Server option:

RAM: 256MB or better
O/S: 10.2.x or higher

Your myFolder storage space will appear on the desktop with your unique UNO NetID username.

To logout, drag the desktop icon (with your UNO NetID name) to the Trashcan (will show up as an Eject).

As an alternative if the above process does not work for you, go to http://install.unomaha.edu and to the "External Links" section to download and install "Goliath." Once you have it installed, open it, and in the URL box, type:

http://myfolder.unomaha/usr/netid

Click the connect button, and you will be taken to your myFolder.

Goliath works on OS/8,9 and OS/X natively.

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Linux users are advised to use one of the following methods to connect to their myFolder:

In each instance below, replace <unonetid> with your own UNO NetID

1. As a mounted drive volume:

mount -t smbfs //myfolder-fs.unomaha.edu/usr /mnt/point -o username=<unonetid>/UNOMAHA

then cd /mnt/point/<unonetid> and you should be directly into your myFolder

Warning: DO NOT do a directory listing of mnt/point as this will attempt to load all 26000 myFolder users' directory pointers
Warning: if you use myFolder as a mounted drive volume, your information is not encrypted over the network when accessed in this fashion.

2. As a FTP-like interface:

install SLIDE, a java-based webdav client - see http://jakarta.apache.org/slide/webdav-client.html

3. As a Web browser interface:

Using the K Desktop Environment (version 3.2) and Konqueror, a file and web browser

webdavs://myfolder.unomaha.edu/usr/<unonetid>

Usage Notes:

The most feature-rich and IE-compatible method is to use Konqueror under KDE 3.2 -- it supports drag & drop, SSL encryption and functions mostly like Webfolders under Microsoft IE. You can, however, use previous versions of KDE/Konqueror, but it occasionally will have some "quirks", like directories that appear as file icons. You can also gain read-only access to your myFolder from any browser by referencing https://myfolder.unomaha.edu/usr/<unonetid>.

[Return to top]

Files that you create and store in your "myFolder" are automatically backed up and saved daily. We back up all “myFolder” files every day at 11:30 PM. If you should delete or otherwise lose a file from your “myFolder”, you can rescue it for one calendar week. After that time the backup copy will be overwritten by a new backup. The files in the backup folder are "read-only"; you cannot change them.

NOTE: If you create a file AND delete it within the same backup cycle (11:30 PM - 11:30 PM), that file will not be backed up and will be unrecoverable.

To access one of the backed-up files, click on the day/date of when you created the file. There is no easy way to tell which day/date you have selected once you are looking at the backed up files, as all the subdirectories have the same "look":

However, if you look at the address/URL at the top of the page (https://myfolder.unomaha.edu/MyBackups/MB-Mon/u/username/)
you will note that part of the address is an abbreviation of the day of the week (in this case Monday). Therefore, a backup will have today's day in the location address, and the backed up files will actually be from that day.

For more information on how to use myBackups, contact ITS Customer Services at 554-4357, or stop by EAB104 during normal business hours.

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